Car Rental - Car hire Crete & Rhodes
24/7 deliveries & collections are possible with a prior reservation.
Welcome to our Privacy & Cookie Policy page. Here you can find detailed information about how SmartCarRental handles your personal information and uses cookies to enhance your experience on our website.
Privacy Policy
Protecting customer privacy is very important to SmartCarRental Rent a Car (hereafter referred to as SmartCarRental). This page clearly outlines company policy to help customers understand how personal information is acquired, used, and protected on the SmartCarRental Rent a Car website (hereafter referred to as “this website”).
Personal Information Provided by Our Customers
SmartCarRental asks customers to give their name, date of birth, gender, address, phone number, email address, and driver’s license number in order for the company to provide information about our products and services. In addition, when providing information to customers, there are instances when we ask for personal details other than those listed above, but such non-essential information is only obtained after customer consent has been given.
IP Address, Cookies, and Web Beacons
To manage this website, SmartCarRental gathers the IP addresses used by customers’ computers when connected to the Internet. IP addresses collected by our Web server are used only for the appropriate and safe management and operation of services offered on this website, preventing unauthorized access and, in the event of a problem with our Web server, making it possible to quickly identify and remedy the cause. These IP addresses are never used or disclosed as personal information.
Information collected by SmartCarRental to assess customer use of our services is never utilized for identifying individuals or disclosed in any form. When deemed necessary, however, individuals may be identified and countermeasures implemented using IP addresses to protect the website and SmartCarRental’s customers.
Our company makes use of cookies and web beacon technologies in order to trace the route that customers took to visit our website, record the activities of customers on our website, and evaluate and improve our website in order to make it more useful to customers. We do not use cookies or web beacon technologies to record information related to individual customers, so information about specific customers is never stored or used.
The browser that you are using can be set to reject cookies, or to alert you when cookies have been sent.
In some cases, our company’s cookies may be stored and advertisements may be transmitted via third parties (or other websites), based on entrustment to third parties (or other websites) that we have commissioned for the distribution of advertisements.
Customers can disable the usage of cookies by deleting them.
SSL (Security)
This website protects customer privacy by using SSL (Secure Sockets Layer, industry-standard security that encrypts information sent over the Internet) to ensure secure transmission of personal information via this website. Personal information is automatically encrypted before it is sent when customers use a browser compatible with SSL.
Use of Personal Information
The intended use of personal information is stated on every Web page where customers are expected to register it. SmartCarRental never uses such information for purposes other than those stated.
Disclosing Personal Information to a Third Party and Secondary Use of Personal Information
There are instances which may require personal information to be shared with a third party, depending on the type of service requested by the customer via this website. In such cases, customers will be informed that personal information will be shared with a third party, before being requested to give their consent to disclose such information. (For example, personal information is passed on to the appropriate car rental agency when making reservations, and information such as names and addresses are given to postal services to send materials to customers.)
Aside from the instances above, SmartCarRental never shares personal customer information with a third party without first obtaining the customer’s consent. However, information may be shared without first consulting the customer, in such cases where it is deemed necessary in order to protect life or human rights in emergencies, or in cooperation with a request from public authorities such as courts or law enforcement agencies in accordance with laws and ordinances.
Managing Personal Information
SmartCarRental strictly manages personal information received from customers via this website in order to prevent loss or defamation. In addition, personal information is protected in an environment accessible only by the system administrator of this website. SmartCarRental implements strict security measures to prevent leaks to third parties or the unauthorized alteration of data.
In the event that services related to the operation of this website, or to the use and management of personal information, are subcontracted, SmartCarRental strictly oversees and manages the handling of personal information by subcontractors.
Customer Responsibility
This website contains links to other websites. It is the customer’s responsibility to ascertain the privacy policies of external links.
Customers use this website at their own discretion. SmartCarRental assumes no responsibility whatsoever for any harm arising from the use of any information obtained in exchange for personal information from external websites linked to this website.
Customer Inquiries Regarding Personal Information
For information about the handling or alteration of personal information, please contact the number below.
You will be asked to provide appropriate information to confirm customer identity.
Legal Compliance and Improvements
SmartCarRental strictly complies with laws and ordinances on the protection of personal information.
The company is continually reevaluating company regulations concerning the above policies and personal information, and occasionally revisions are made. All revisions are reported on this page.
Note: The governing law shall be the laws of Greece. Where there are any discrepancies between the Greek Agreement and the English Agreement, the Greek Agreement shall apply.
Cookie Policy
What Are Cookies?
This Cookie Policy explains what cookies are and how we use them at SmartCarRental. It describes the types of cookies we use, the information we collect through cookies, how that information is used, and how you can manage your cookie preferences.
Cookies are small text files that store limited amounts of information. They are saved on your device when you load the website in your browser. These cookies enable us to ensure the website functions correctly, enhance its security, provide a better user experience, and analyze its performance to identify what works well and where improvements are needed.
Necessary
Necessary cookies are essential for enabling the basic features of our site, such as providing secure log-ins or remembering your consent preferences. These cookies do not store any personally identifiable information.
| Cookie | Duration | Description |
|---|---|---|
| wt_consent | 1 year | Used for remembering users’ consent preferences, ensuring they are respected on subsequent visits. It does not collect or store personal information about visitors to the site. |
| GzCarRentalBookinScript | Session | This cookie allows the website to link pageviews into a session, ensuring your selections are maintained as you navigate through the site. |
Functional
Functional cookies enable specific features on our site, such as sharing content on social media platforms, collecting user feedback, and supporting other third-party integrations.
| Cookie | Duration | Description |
|---|---|---|
| pll_language | 1 year | Polylang sets this cookie to remember the language selected by the user when returning to the website. It also retrieves language information if unavailable by other means. |
Analytics
Analytical cookies help us understand how visitors interact with the SmartCarRental website. These cookies provide valuable insights into metrics such as the number of visitors, bounce rate, traffic sources, and more.
| Cookie | Duration | Description |
|---|---|---|
| _gcl_au | 3 months | Google Tag Manager sets this cookie to evaluate the effectiveness of advertisements on websites using their services. |
| _ga | 1 year 1 month 4 days | Google Analytics uses this cookie to calculate visitor, session, and campaign data while tracking site usage for analytics reports. It stores information anonymously and assigns a randomly generated number to identify unique visitors. |
| _gid | 1 day | Google Analytics sets this cookie to store information on how visitors use the website. It also creates an analytics report on the site's performance, including visitor count, traffic sources, and pages visited, all anonymously. |
| _gat_UA-* | 1 minute | Google Analytics sets this cookie for tracking user behavior. |
| _ga_* | 1 year 1 month 4 days | Google Analytics uses this cookie to store and count page views. |
Performance
Performance cookies are utilized to evaluate and analyze key performance metrics of the SmartCarRental website. This helps us deliver an enhanced user experience to our visitors.
| Cookie | Duration | Description |
|---|---|---|
| No cookies to display. | ||
Advertisement
Advertisement cookies are used to deliver tailored advertisements to visitors based on the pages they previously viewed and to measure the effectiveness of ad campaigns.
| Cookie | Duration | Description |
|---|---|---|
| test_cookie | 15 minutes | doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
Google Marketing
This site uses third-party cookie technologies, primarily Google, for marketing purposes. Please refer to Google’s respective policies and privacy controls to manage your preferences, including opting in or out of their cookies. You can control these settings by visiting resources such as Google Ads for marketing and Google Analytics for analytics and marketing purposes.
| Cookie | Duration | Description |
|---|---|---|
| _gcl_au | 3 months | This is a first-party cookie for "Conversion Linker" functionality. It captures information from ad clicks and stores it in a first-party cookie to attribute conversions beyond the landing page. |
| _gat_UA-* | 1 minute | The _gat_UA-* cookie is a Google Analytics cookie used to control and limit the rate of requests sent to analytics servers. The * in its name represents the unique Tracking ID (e.g., UA-12345678-1) tied to a specific property in Google Analytics. |
Manage Cookie Preferences
You can change your cookie preferences at any time by clicking the Cookie Settings button. This allows you to revisit the cookie consent banner to modify your preferences or withdraw your consent immediately.
In addition, most browsers provide methods to block or delete cookies used by websites. You can update your browser settings to manage or delete cookies. Below are links to guides for managing cookies in major browsers: Chrome, Safari, Firefox, Microsoft Edge.
If you are using a different web browser, please refer to the browser’s official support documentation for guidance on managing cookies.
Officially licensed by the Greek National Tourism Organization